Refund policy

Refund Policy for 7birds:

Thank you for choosing 7birds! We appreciate your trust in our brand and products. Please review our refund policy carefully before making a purchase.

1. Refund Eligibility:

   • Refunds are available for purchases made directly through the official 7birds website within the last 10 days.
   • To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.

2. Refund Process:

   • To initiate a refund, please contact our customer support team at Info@7birdsco.com within 10 days of receiving your order.
   • Provide your order number, the reason for the return, and any relevant photos if applicable.
   • Our customer support team will guide you through the return process and provide you with a return authorization.

3. Return Shipping:

   • Customers are responsible for the cost of return shipping.
   • We recommend using a trackable shipping service and ensuring that the package is adequately insured.

4. Refund Approval:

   • Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria.
   • If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 7 business days.

5. Exchanges:

   • We do not offer direct exchanges. If you wish to exchange an item, please follow the refund process and place a new order for the desired item.

6. Damaged or Defective Items:

   • If you receive a damaged or defective item, please contact us immediately for assistance at "Contact Us"

7. Cancellation Policy:

   • Orders cannot be canceled once they have been processed. Please review your order carefully before confirming the purchase.

Thank you for choosing 7birds!

 7Birds | Info@7birdsco.com